Refund policy

Last updated: October 24, 2026

This policy covers orders placed with xykbjtx at https://xykbjtx.com.

1. Return Period and Eligibility

You can ask to return an item within 30 calendar days of receiving it. Return requests may relate to an item that doesn’t fit or is no longer wanted, as well as one that is damaged, defective, or incorrect.

For returns due to fit or a change of mind, the item must be unworn, unwashed, and unused. It should be in its original condition, with tags attached and original packaging included where provided. Please include your order number or another proof of purchase.

These conditions do not prevent you from reporting an item that arrived damaged, defective, or incorrect, or from exercising rights available under applicable law.

2. Starting a Return

Email hello@xykbjtx.com with your order number, the item you want to return, and the reason. If it arrived damaged, defective, or incorrect, include photos if you reasonably can.

We’ll review your request, send you return instructions, and arrange return shipping at our expense. Please contact us before sending the item so we can confirm the order and coordinate the shipment.

Return address
xykbjtx
159 Green Plains Rd
Dierks, AR 71833
United States

3. Return Shipping Costs

We pay the shipping cost for eligible returns. There are no restocking or return handling fees.

Standard shipping within the United States is free, so no original standard shipping charge will be deducted from your refund.

4. Review and Refunds

We’ll inspect the returned item within 3 business days of receiving it and let you know the result. If we’re unable to approve the return, we’ll explain the reason.

For approved returns, we’ll initiate a refund to your original payment method within 15 business days after the returned item arrives. The refund will cover the amount paid for the accepted items, including refundable taxes where applicable. Any discounts will be reflected in the amount you paid.

The date we initiate a refund may differ from the date it appears in your account. Posting times depend on your bank or payment provider. If the refund hasn’t arrived after the processing period they provided, contact hello@xykbjtx.com and we’ll help look into it.

5. Damaged, Defective, Incorrect, or Missing Items

Please email hello@xykbjtx.com if an item arrives damaged, is defective or incorrect, or if something is missing from your order. We’ll investigate and arrange a suitable resolution, which may include a replacement or refund. You won’t be charged shipping costs to correct an error on our part.

A reasonable review of the issue does not restrict any rights you have under applicable law.

6. Exchanges

If you’d like a different size or another item, contact us first. We’ll confirm what options are available and explain the steps before you send anything back.

If an exchange can’t be arranged, you may request a return if the item is eligible, then place a new order.

7. Cancelling an Order

To request a cancellation, email hello@xykbjtx.com as soon as you can. We’ll check whether the order can be stopped before dispatch. If it has already shipped, use the return process in this policy.

If we confirm the cancellation before dispatch, we’ll initiate a refund to your original payment method within 2 business days.

Business days are Monday through Friday, excluding U.S. federal holidays. Nothing in this policy limits rights or remedies provided by applicable law.

8. Contact

xykbjtx
159 Green Plains Rd
Dierks, AR 71833
United States

Email: hello@xykbjtx.com
Website: https://xykbjtx.com