Shipping policy

Last updated: October 24, 2026

1. Where We Ship and Shipping Fees

xykbjtx currently delivers to U.S. addresses only. Standard shipping is free for all orders shipped within the United States. We do not offer international delivery at this time.

2. Order Preparation

Once your order is confirmed and payment has cleared, please allow 1–2 business days for us to prepare and dispatch it.

Business days are Monday through Friday, excluding U.S. federal holidays. This preparation period is separate from the time your package spends in transit.

3. Delivery Estimates

Transit after dispatch is estimated at 5–10 business days. Including order preparation, our target is delivery within 6–12 business days of order confirmation.

These timeframes are estimates, not guaranteed delivery dates. Weather, holidays, carrier interruptions, and other unforeseen circumstances can affect delivery. If a substantial delay occurs, we will share the information available and any resolution options required by applicable law.

4. Dispatch Address

Orders are dispatched from:

xykbjtx
159 Green Plains Rd
Dierks, AR 71833
United States

5. Shipping Notifications

We’ll send shipping updates to the email address entered at checkout. When tracking is available, the update will include the tracking details. It may take a little time for the carrier to register the first scan.

6. Address Changes and Delivery Issues

Please review your shipping address carefully before completing your order. If you spot an error, email us as soon as possible at hello@xykbjtx.com. We’ll check whether we can update it before the order is dispatched.

If a package seems lost, arrives damaged, or is shown as delivered but you can’t find it, contact us at hello@xykbjtx.com and provide your order number. We’ll look into the matter with the carrier and determine an appropriate resolution based on the circumstances and applicable law. A carrier’s tracking status alone does not end our review of your claim.

7. Returns

You may request a return of an eligible item within 30 calendar days of receiving it. We pay the return shipping costs. Before sending anything back, contact us for return instructions so we can arrange shipping at our expense.

For return eligibility, steps, and refund timing, please see our Return and Refund Policy.

8. Contact

This website is operated by xykbjtx.

159 Green Plains Rd
Dierks, AR 71833
United States

Email: hello@xykbjtx.com
Website: https://xykbjtx.com